CRM setup, lead-flow automation, and follow-up systems for Aventura businesses, so the leads you earn actually convert.
Most Aventura businesses lose more revenue to slow follow-up than to lost leads. An inquiry comes in from Instagram, the website, a missed call, or a referral, then sits unread for two days while the prospect calls the next competitor. Speed-to-lead is the single highest-leverage variable on close rate, and most Aventura businesses have no system for it. We set up CRMs and lead-flow automation for Aventura businesses across Turnberry, Waterways, Aventura Lakes: instant auto-responders, missed-call text-back, automated routing, and follow-up sequences that keep every inquiry moving until it closes.
Retail and medical services are major economic drivers, supported by professional firms, restaurants, real estate, and luxury brands. Buyers move between Miami and Fort Lauderdale and expect credible websites, current reviews, and polished content before they visit or call. Businesses that make their value clear online have a better chance of earning attention beyond the immediate neighborhood. In a competitive market, speed-to-lead is one of the highest-leverage levers on close rate. The business that responds in five minutes typically wins the inquiry over the one that responds in two days. Most Aventura businesses do not have a slow-leads problem; they have a no-system problem. Automation with auto-responders, missed-call text-back, SMS sequences, and clean pipeline visibility fixes that without adding headcount.
"Our Fort Lauderdale crew regularly works in nearby Miami and Hollywood with luxury retail, medical and aesthetic practices, restaurants, real estate teams, and professional firms serving the same regional audience."
A full lead-flow and follow-up system built around your team and the way you actually sell.
CRM and automation work best when they fix specific revenue leaks. These are the leaks we see most often.
Auto-responders, SMS sequences, missed-call text-back, and routing make the first response go out in seconds, not days. Speed-to-lead is the single biggest factor in close rate for most service businesses.
Every inquiry from website, Instagram DM, Google, and referral gets captured in one inbox with clear ownership, so nothing sits unread.
Nurture sequences for leads that need time, so a "not now" does not become "never" because you forgot to reach back out.
Clear stages, reporting, and conversion data so you actually know where revenue is coming from and where it is stuck.
Bookings, reminders, post-visit emails, and review requests are automated cleanly so the team can focus on the work that matters.
One simple monthly plan with setup included and no separate setup fee. Here is where it starts.
Starting at
Full lead-flow system with setup included.
One monthly plan, scoped to your channels and workflows. See the full breakdown on the CRM page, or request a quote.
"Had Lunna Agency handle content for our food business and it completely changed how we show up online. They didn't just film dishes, they focused on how everything translates on social media, angles, lighting, movement, and the small details that make people actually stop and look. The shoot was efficient and we got a strong mix of photos and video that we can keep using across our page. If you run a restaurant or food business and need content that actually makes your product stand out, they know what they're doing."
"Had Lunna Agency and Nour cover one of our events for both photo and video and they did such a good job. They captured all the important moments without being intrusive and made everyone feel comfortable. Communication leading up to the event was smooth, and they were very organized the day of. Everything felt handled and stress-free on my end. The final photos and videos came out beautiful and really reflected the energy of the event. I'd definitely work with them again."
CRM and automation runs differently for different businesses. These are the Aventura categories we work with most often.
Product and lifestyle content for boutiques, jewelers, and luxury brands that drives traffic and sales.
Authority content for consultants, advisors, and B2B firms: credibility that converts before the first call.
Listing content, market authority, and the personal brand that wins the listing appointment.
Food content, Reels, and a feed that turns scrolls into reservations and walk-ins.
More on the CRM and automation service page, or just book a free call to ask in person.
Lunna builds CRM, lead-flow, and automation systems for Aventura businesses.
Clients usually engage us across more than one channel. Content, web, and follow-up systems all reinforce each other.
Available across Miami-Dade County and South Florida.
Available across Miami-Dade County and South Florida.
Available across Miami-Dade County and South Florida.
Available across Miami-Dade County and South Florida.
Available across Miami-Dade County and South Florida.
Available across Miami-Dade County and South Florida.
